About the agency
10Fold Communications is a Northern California public relations and integrated communications agency founded by Susan Thomas in 1995 as Trainer Communications and renamed 10Fold in 2015. Its headquarters is in Walnut Creek, with additional offices in San Diego, Austin and Boston. The firm specializes in business-to-business deep technology, including infrastructure, cloud, artificial intelligence, cybersecurity and industrial technology.
The agency combines media and analyst relations with thought leadership, written and visual content, social media, reputation planning and strategic messaging. Its teams translate technical subjects for executives, investors, trade journalists and enterprise buyers. 10Fold has worked with both emerging companies and established brands, including AppDynamics, Brocade, Comcast, Itron, Nimble Storage and Vodafone across its history.
Cybersecurity is a longstanding part of its practice; named client work includes SecurityScorecard, Exabeam and Swimlane. The firm also developed MetricsMatter, a reporting platform for connecting communications activity to marketing engagement and business outcomes. Its communications work with supply-chain technology company Cleo was named a finalist in the 2026 PRNEWS Platinum Awards.